Testimonials

Testimonials

Read some of our hard-earned reviews from satisfied customers in the Greater Phoenix area!

 

Leave Us a Review on Google

  • Logan was great! He was very professional and respectful along with providing outstanding customer service. He made the process easier and kept us informed along the way, would highly recommend

    Erik Wolfram Avatar Erik Wolfram
    July 13, 2023

    Excellent and efficient service. Logan was very friendly and got a lot of work done in one day.

    Evan Weiden Avatar Evan Weiden
    February 13, 2024

    Logan was the best! His solder was beautiful! Definitely recommend this company and look forward to using you all in the future!

    Brad Stevens Avatar Brad Stevens
    February 28, 2024

    Logan is the BEST plumber I have yet to come in contact with. He does his job with integrity, a calm attitude and a smile. He knows what he is talking about & helps inform his clients very well. He came to our house on an emergency call after midnight to make sure we had a working toilet! That’s customer satisfaction. I will only use Logan as my future plumber, for it is hard to find people you can trust & I feel like I can trust Logan and his work. He always gets the job done to the best of his ability!

    Nikola Kat Flow Avatar Nikola Kat Flow
    September 13, 2023

    I am so impressed! Logan was friendly, timely, and effective. He went way above and beyond to make sure our issue was fixed correctly and quickly. Very fair pricing as well. Highly recommend!

    Samantha Ware Crouch Avatar Samantha Ware Crouch
    February 13, 2024

    Logan was excellent. He was extremely friendly, professional, courteous and respectful. A great experienced plumber. Would absolutely recommend him and Premier Plumbing

    Scott Berger Avatar Scott Berger
    October 13, 2023

    Logan was awesome. Great customer service. Highly recommended.

    Moses Victor Avatar Moses Victor
    January 13, 2024

    My mom's toilet had a leak. Called Premier Plumbing and they were out the next day to look at it and advise what work needed to be done. Took a look at other stuff around the house that been meaning to have looked at. They were able to help her pick out a new toilet from Home Depot, and had it fixed and installed a few days later. Logan stayed all day and even when new toilet had missing part was able to run to Home Depot to get it taken care of. Everyone here was professional, polite, courteous, friendly, and easy to do business with. Would highly recommend.

    Stephen Hancock Avatar Stephen Hancock
    April 13, 2023

    Thanks Logan for addressing the plumbing issue. Logan arrived at the time promised and was very friendly. He is very knowledgeable and knows what he is doing. He explained the issue and fixed the issue for a fair price. Also helped with scheduling RO system filter change appointment. I will definitely reach out to Premier Plumbing for any future needs.

    premraj cheguri Avatar premraj cheguri
    February 13, 2024
  • Logan deserves 6 Stars! Had multiple water system issues and not only was he patient in fixing them but also made sure to provide information, honest about pricing and work, and checked every other system so that we won’t have another problem.

    MANFRED KWARTENG Avatar MANFRED KWARTENG
    November 13, 2023

    Logan did a great job! Very professional and provided five star service. Will definitely use them again!

    Thomas Chacon Avatar Thomas Chacon
    September 13, 2023

    Polite, professional, knowledgeable and respectful and so impressed by Logan’s communication skills. I will use them in the future for yearly maintenance on the water heater that was replaced.

    Colette Little Avatar Colette Little
    November 13, 2023

    Logan was so professional and explained the process before completing the job. I would highly recommend this company.

    victoria sweetwood Avatar victoria sweetwood
    November 13, 2023

    Logan was incredible. He completely solved our issue. Very friendly and a pleasure to work with. We would absolutely recommend him to family and friends. We will be hiring him again for our water softener project.

    Sean Frisbie Avatar Sean Frisbie
    November 13, 2023

    Logan “the goat”, was super professional and provided great service. Will use Premier Plumbing again if we ever need plumbing services. Super appreciate them coming out at 10pm and taking care of my broken water valve in my upstairs sink.

    Bobby Sumners Avatar Bobby Sumners
    September 13, 2023

    Brandon was great. He kept so calm during my plumbing emergency! Highly recommend Premier Plumbing.

    Stephanie Arruda Avatar Stephanie Arruda
    February 13, 2024

    Logan was absolutely tremendous to work with! He arrived at the very beginning of the time window. He was able to not only provide a very fair and reasonable quote in a timely manner but also completed a water softener install and repaired two faucets. Super impressed with professionalism, promptness, and quality of work. We will be using them again for any of our plumbing needs moving forward!

    Laura Gregg Avatar Laura Gregg
    August 13, 2023

    Logan was great! Got here and quickly resolved my issues and replaced my leaking pipe. Thank you so much for getting out here the day I called!

    Melanie Ravalin Avatar Melanie Ravalin
    February 13, 2024
  • Logan was wonderful and was quick to fix our issue! Would absolutely recommend again.

    Emily Miller-Hill Avatar Emily Miller-Hill
    November 13, 2023

    Logan was very nice and professional. He went out of his way to get the job done quickly and timely! Would highly recommend.

    Matt Clark Avatar Matt Clark
    January 13, 2024

    Brandon installed my filtration system and R.O. The pricing was competitive and his work quality was excellent.

    John Avatar John
    December 13, 2023

    Logan did an amazing job installing a recirculation pump on our hot water tank. Now we have hot water instantly in our showers. No more wasting time or water!! We also had them hydro-jet our drains. Thank You, Logan!!

    Tim Janofa Avatar Tim Janofa
    February 13, 2024

    Love this plumbing company. Have used them twice now and they answer quickly, setup an initial appointment to see what's going on, and then with a non-urgent issue had job completed a few days later. Logan has done work both times and is very nice, knowledgeable, calm, detailed, and does an amazing job. Have future work planned and will absolutely use Premier Plumbing without a doubt.

    Stephen Hancock Avatar Stephen Hancock
    November 13, 2023

    Brandon and Logan were awesome to work with on a major plumbing leak we had in our home. They were referred to me by a friend's handyman. When I called them, I let them know that the home warranty company would be sending out a plumber first. They offered to give me a free second opinion and estimate on repairing the slab leak and scheduled me quickly. Their estimate beat the other plumber's estimate by $4,000! Once we decided to work with them, they brought in another company that specializes in water mitigation to immediately start drying the areas that had been affected by the water leak to prevent further damage. The other company even helped us file our claim with home insurance and Brandon's team was instrumental in helping us navigate it all. They were always super quick to respond to any of my texts or calls. I loved their excellent customer service skills, transparency, honesty, and how friendly and warm they were to communicate with during this stressful time. They explained everything to us up- front, every step of the way. It never felt like they were trying to sell us something or hounding us for business like other places. They just responded right away whenever I reached out and scheduled us super quickly. They required a down payment to get the job scheduled but were so helpful with communicating with our home insurance to help us get reimbursement for whatever was covered. They let us know that they'd do a full leak detection and diagnosis of the situation and would refund us money if the job ended up being smaller, and they followed through with that after assessing our house. They could have said it was a bigger leak and we wouldn't have known the difference. Thankfully they were honest people and drew us a diagram of pipes and location of the leak so we could decide how we wanted to proceed. When the insurance company tried to deny our claim, Brandon was so kind as to call our insurance adjustor on our behalf and advocate for us, resulting in getting the full amount we were covered for. I love when I can recommend a local business that goes over and above for its customers. I even ended up hiring them for other small jobs based on their professionalism.

    Arti Sarma Avatar Arti Sarma
    December 13, 2023

    Logan was an amazing tech and got the job done quick and had a great time talking to him! Very professional but also so friendly and knows his job 100%! Will definitely be our new plumber going forward I definitely recommend!

    Melissa Grothaus Avatar Melissa Grothaus
    February 13, 2024

    Logan came in within 2 hours of calling on a water pipe break that happened while I was trying to change out a shower head. The shower arm broken from corrosion which he was able to fix promptly. Highly recommended

    Brian Garza Avatar Brian Garza
    February 28, 2024

    Logan Collie was amazing. The job was done professionally, in good time and extremely nice to work with. I would recommend him to anyone.

    Christine Glassey Avatar Christine Glassey
    September 13, 2023
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