Testimonials
Read some of our hard-earned reviews from satisfied customers in the Greater Phoenix area!
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Brandon was awesome! Very clear communication and great service.
Brandon F
March 6, 2024Logan did a great job! Very professional and provided five star service. Will definitely use them again!
Thomas Chacon
September 13, 2023Logan was the best! His solder was beautiful! Definitely recommend this company and look forward to using you all in the future!
Brad Stevens
February 28, 2024Premier Plumbing was an exceptionally pleading experience from start to finish . Brandon the owner was extremely personable and friendly. The technician Logan that came to the home was very knowledgeable at his craft and fought to get me the best price and service possible. All in all the whole process was quick, painless, and affordable I will definitely be referring this company to family and friends for any plumbing needs.
mdk38
March 13, 2023Logan was great! He was very professional and respectful along with providing outstanding customer service. He made the process easier and kept us informed along the way, would highly recommend
Erik Wolfram
July 13, 2023Thanks Logan for addressing the plumbing issue. Logan arrived at the time promised and was very friendly. He is very knowledgeable and knows what he is doing. He explained the issue and fixed the issue for a fair price. Also helped with scheduling RO system filter change appointment. I will definitely reach out to Premier Plumbing for any future needs.
premraj cheguri
February 13, 2024Brandon came out today to repair a broken waterline. He knows what he’s doing. He did a fantastic job and cleaned everything up nicely. We would definitely recommend Premier Plumbing and Rooter!
Sheila Robertson
February 13, 2024Logan was AMAZING!! So grateful they came out so quickly and fixed the problem!
Shannon Linhart
January 13, 2024Logan and Brandon provided prompt/ professional service. Would recommend and use again.
Bryan Dickson
November 13, 2023 -
Logan was great! Got here and quickly resolved my issues and replaced my leaking pipe. Thank you so much for getting out here the day I called!
Melanie Ravalin
February 13, 2024Brandon has honestly been a life savor! I had quite a few surprise sewer issues with an old property in Phoneix, and normally those would be devastating. I am so thankful for Brandon because every time I reached out to him he was prompt to find the issue, give me a great quote for the work, scheduled me quickly and got the job done with excellent quality. There is even a warranty on the work! Peace of mind has been huge for me and it’s worth using Brandon and Premier Plumbing so it’s all done right the first time!
The Freemans
June 13, 2023Logan was absolutely tremendous to work with! He arrived at the very beginning of the time window. He was able to not only provide a very fair and reasonable quote in a timely manner but also completed a water softener install and repaired two faucets. Super impressed with professionalism, promptness, and quality of work. We will be using them again for any of our plumbing needs moving forward!
Laura Gregg
August 13, 2023Brandon installed my filtration system and R.O. The pricing was competitive and his work quality was excellent.
John
December 13, 2023Excellent experience with Logan. He was professional, and excellent at what he does! Will definitely use again I would highly recommend.
Joel Betz
September 13, 2023Logan was very nice and professional. He went out of his way to get the job done quickly and timely! Would highly recommend.
Matt Clark
January 13, 2024Logan was wonderful and was quick to fix our issue! Would absolutely recommend again.
Emily Miller-Hill
November 13, 2023My mom's toilet had a leak. Called Premier Plumbing and they were out the next day to look at it and advise what work needed to be done. Took a look at other stuff around the house that been meaning to have looked at. They were able to help her pick out a new toilet from Home Depot, and had it fixed and installed a few days later. Logan stayed all day and even when new toilet had missing part was able to run to Home Depot to get it taken care of. Everyone here was professional, polite, courteous, friendly, and easy to do business with. Would highly recommend.
Stephen Hancock
April 13, 2023Brandon and Logan were awesome to work with on a major plumbing leak we had in our home. They were referred to me by a friend's handyman. When I called them, I let them know that the home warranty company would be sending out a plumber first. They offered to give me a free second opinion and estimate on repairing the slab leak and scheduled me quickly. Their estimate beat the other plumber's estimate by $4,000! Once we decided to work with them, they brought in another company that specializes in water mitigation to immediately start drying the areas that had been affected by the water leak to prevent further damage. The other company even helped us file our claim with home insurance and Brandon's team was instrumental in helping us navigate it all. They were always super quick to respond to any of my texts or calls. I loved their excellent customer service skills, transparency, honesty, and how friendly and warm they were to communicate with during this stressful time. They explained everything to us up- front, every step of the way. It never felt like they were trying to sell us something or hounding us for business like other places. They just responded right away whenever I reached out and scheduled us super quickly. They required a down payment to get the job scheduled but were so helpful with communicating with our home insurance to help us get reimbursement for whatever was covered. They let us know that they'd do a full leak detection and diagnosis of the situation and would refund us money if the job ended up being smaller, and they followed through with that after assessing our house. They could have said it was a bigger leak and we wouldn't have known the difference. Thankfully they were honest people and drew us a diagram of pipes and location of the leak so we could decide how we wanted to proceed. When the insurance company tried to deny our claim, Brandon was so kind as to call our insurance adjustor on our behalf and advocate for us, resulting in getting the full amount we were covered for. I love when I can recommend a local business that goes over and above for its customers. I even ended up hiring them for other small jobs based on their professionalism.
Arti Sarma
December 13, 2023 -
Logan deserves 6 Stars! Had multiple water system issues and not only was he patient in fixing them but also made sure to provide information, honest about pricing and work, and checked every other system so that we won’t have another problem.
MANFRED KWARTENG
November 13, 2023Logan is the BEST plumber I have yet to come in contact with. He does his job with integrity, a calm attitude and a smile. He knows what he is talking about & helps inform his clients very well. He came to our house on an emergency call after midnight to make sure we had a working toilet! That’s customer satisfaction. I will only use Logan as my future plumber, for it is hard to find people you can trust & I feel like I can trust Logan and his work. He always gets the job done to the best of his ability!
Nikola Kat Flow
September 13, 2023Logan did a great job! He was very professional and friendly. The price was right for the job performed.
Johnny Lara
September 13, 2023Love this plumbing company. Have used them twice now and they answer quickly, setup an initial appointment to see what's going on, and then with a non-urgent issue had job completed a few days later. Logan has done work both times and is very nice, knowledgeable, calm, detailed, and does an amazing job. Have future work planned and will absolutely use Premier Plumbing without a doubt.
Stephen Hancock
November 13, 2023Brandon was great. He kept so calm during my plumbing emergency! Highly recommend Premier Plumbing.
Stephanie Arruda
February 13, 2024Logan, from Premire Plumbing arrived at my home on Tuesday night about 5 PM to work on a plumbing problem I have involving the bathroom sink. Logan was very knowledge about the problem and explained to me the procedures involved and rectifying my particular problem. Logan worked very quickly efficiently and fixed my problem problem in less than an hour. Logan was a very polite young man very personable and a lot of fun to talk with. My opinion, Premire Plumbing was a good choice and Logan was a great representative of the company.
soldier infantry
February 13, 2024Logan Collie was amazing. The job was done professionally, in good time and extremely nice to work with. I would recommend him to anyone.
Christine Glassey
September 13, 2023I recently had an issue with my hot water heater, and was being completely ignored by my property manager. In steps Brandon from Premier Plumbing to save the day. He listened and sympathized with me and followed up with the property manager on my behalf. He ensured the repair was completed properly and quickly. Totally went above and beyond, can’t thank him enough!! I recommend this company to anyone that will listen, very honest and reliable!!
Tamara Baker
January 13, 2024Emergency plumbing service needed. Logan came within a couple hours of calling and completed the job quickly and efficiently
Kelsey Farington
December 13, 2023