Testimonials

Testimonials

Read some of our hard-earned reviews from satisfied customers in the Greater Phoenix area!

 

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  • I am so impressed! Logan was friendly, timely, and effective. He went way above and beyond to make sure our issue was fixed correctly and quickly. Very fair pricing as well. Highly recommend!

    Samantha Ware Crouch Avatar Samantha Ware
    February 13, 2024

    Logan came in within 2 hours of calling on a water pipe break that happened while I was trying to change out a shower head. The shower arm broken from corrosion which he was able to fix promptly. Highly recommended

    Brian Garza Avatar Brian Garza
    February 28, 2024

    We are extremely impressed with Premier Plumbing. Logan was professional, friendly, respectful, and very knowledgeable. He explained the process and scope of work. He was able to answer all questions. We would highly recommend Premier Plumbing and Rooter.

    Natalie Cordova Avatar Natalie Cordova
    January 13, 2024

    Love this plumbing company. Have used them twice now and they answer quickly, setup an initial appointment to see what's going on, and then with a non-urgent issue had job completed a few days later. Logan has done work both times and is very nice, knowledgeable, calm, detailed, and does an amazing job. Have future work planned and will absolutely use Premier Plumbing without a doubt.

    Stephen Hancock Avatar Stephen Hancock
    November 13, 2023

    Logan was wonderful and was quick to fix our issue! Would absolutely recommend again.

    Emily Miller-Hill Avatar Emily Miller-Hill
    November 13, 2023

    Logan and Brandon provided prompt/ professional service. Would recommend and use again.

    Bryan Dickson Avatar Bryan Dickson
    November 13, 2023

    Brandon was great. He kept so calm during my plumbing emergency! Highly recommend Premier Plumbing.

    Stephanie Arruda Avatar Stephanie Arruda
    February 13, 2024

    Logan was so professional and nice and informative through the whole process. Thank you so much for everything!

    Kathryn Walker Avatar Kathryn Walker
    February 13, 2024

    Thanks Logan for addressing the plumbing issue. Logan arrived at the time promised and was very friendly. He is very knowledgeable and knows what he is doing. He explained the issue and fixed the issue for a fair price. Also helped with scheduling RO system filter change appointment. I will definitely reach out to Premier Plumbing for any future needs.

    premraj cheguri Avatar premraj cheguri
    February 13, 2024
  • Logan was awesome. Great customer service. Highly recommended.

    Moses Victor Avatar Moses Victor
    January 13, 2024

    Logan “the goat”, was super professional and provided great service. Will use Premier Plumbing again if we ever need plumbing services. Super appreciate them coming out at 10pm and taking care of my broken water valve in my upstairs sink.

    Bobby Sumners Avatar Bobby Sumners
    September 13, 2023

    Brandon has honestly been a life savor! I had quite a few surprise sewer issues with an old property in Phoneix, and normally those would be devastating. I am so thankful for Brandon because every time I reached out to him he was prompt to find the issue, give me a great quote for the work, scheduled me quickly and got the job done with excellent quality. There is even a warranty on the work! Peace of mind has been huge for me and it’s worth using Brandon and Premier Plumbing so it’s all done right the first time!

    The Freemans Avatar The Freemans
    June 13, 2023

    Wish I would have called them first! I had been trying to get a water softener for year. But every time I engaged someone about it the price was astronomical. I got so tired of people just trying to “sell” me I kept giving up. Premier Plumbing was very reasonable right away. They did quick and quality work and I finally was able to get a softener installed. Brandon was the individual I worked with the whole time and had a great experience. Highly recommend.

    Jordan Akers Avatar Jordan Akers
    November 13, 2023

    Logan did an amazing job installing a recirculation pump on our hot water tank. Now we have hot water instantly in our showers. No more wasting time or water!! We also had them hydro-jet our drains. Thank You, Logan!!

    Tim Janofa Avatar Tim Janofa
    February 13, 2024

    Logan did a great job! He was very professional and friendly. The price was right for the job performed.

    Johnny Lara Avatar Johnny Lara
    September 13, 2023

    Logan was absolutely tremendous to work with! He arrived at the very beginning of the time window. He was able to not only provide a very fair and reasonable quote in a timely manner but also completed a water softener install and repaired two faucets. Super impressed with professionalism, promptness, and quality of work. We will be using them again for any of our plumbing needs moving forward!

    Laura Gregg Avatar Laura Gregg
    August 13, 2023

    Logan was an amazing tech and got the job done quick and had a great time talking to him! Very professional but also so friendly and knows his job 100%! Will definitely be our new plumber going forward I definitely recommend!

    Melissa Grothaus Avatar Melissa Grothaus
    February 13, 2024

    Logan did an outstanding job keeping us informed at every step of the process. Everything was done to perfection and was also extremely clean and timely!!

    Cindi Knickrehm Avatar Cindi Knickrehm
    December 13, 2023
  • I thought I had a slab leak and even had a leak detector come out and tell me that it was a slab leak. Once Brandon came out, I found out it wasn’t even that and got what needed to be fixed all done which was WAY LESS than I thought it would be! Brandon was super helpful, thorough, and gave me all of the information I need. As a new home owner, I will definitely be using them again for any issues and updates in my home 🙂

    Nicole Hemenway Avatar Nicole Hemenway
    September 13, 2023

    Brandon was here SO fast during an emergency and fixed our problem beautifully at a great price. Thank you so much!

    Kamela Matthews Avatar Kamela Matthews
    December 13, 2023

    Excellent experience with Logan. He was professional, and excellent at what he does! Will definitely use again I would highly recommend.

    Joel Betz Avatar Joel Betz
    September 13, 2023

    Logan, from Premire Plumbing arrived at my home on Tuesday night about 5 PM to work on a plumbing problem I have involving the bathroom sink. Logan was very knowledge about the problem and explained to me the procedures involved and rectifying my particular problem. Logan worked very quickly efficiently and fixed my problem problem in less than an hour. Logan was a very polite young man very personable and a lot of fun to talk with. My opinion, Premire Plumbing was a good choice and Logan was a great representative of the company.

    soldier infantry Avatar soldier infantry
    February 13, 2024

    Brandon and Logan were awesome to work with on a major plumbing leak we had in our home. They were referred to me by a friend's handyman. When I called them, I let them know that the home warranty company would be sending out a plumber first. They offered to give me a free second opinion and estimate on repairing the slab leak and scheduled me quickly. Their estimate beat the other plumber's estimate by $4,000! Once we decided to work with them, they brought in another company that specializes in water mitigation to immediately start drying the areas that had been affected by the water leak to prevent further damage. The other company even helped us file our claim with home insurance and Brandon's team was instrumental in helping us navigate it all. They were always super quick to respond to any of my texts or calls. I loved their excellent customer service skills, transparency, honesty, and how friendly and warm they were to communicate with during this stressful time. They explained everything to us up- front, every step of the way. It never felt like they were trying to sell us something or hounding us for business like other places. They just responded right away whenever I reached out and scheduled us super quickly. They required a down payment to get the job scheduled but were so helpful with communicating with our home insurance to help us get reimbursement for whatever was covered. They let us know that they'd do a full leak detection and diagnosis of the situation and would refund us money if the job ended up being smaller, and they followed through with that after assessing our house. They could have said it was a bigger leak and we wouldn't have known the difference. Thankfully they were honest people and drew us a diagram of pipes and location of the leak so we could decide how we wanted to proceed. When the insurance company tried to deny our claim, Brandon was so kind as to call our insurance adjustor on our behalf and advocate for us, resulting in getting the full amount we were covered for. I love when I can recommend a local business that goes over and above for its customers. I even ended up hiring them for other small jobs based on their professionalism.

    Arti Sarma Avatar Arti Sarma
    December 13, 2023

    Logan was excellent. He was extremely friendly, professional, courteous and respectful. A great experienced plumber. Would absolutely recommend him and Premier Plumbing

    Scott Berger Avatar Scott Berger
    October 13, 2023

    Excellent and efficient service. Logan was very friendly and got a lot of work done in one day.

    Evan Weiden Avatar Evan Weiden
    February 13, 2024

    Logan came out was on time and did a great job . Will definitely use them for all our plumbing needs

    cindy lowans Avatar cindy lowans
    November 13, 2023

    Great communication and updates throughout the process. Had us back in business the same day.

    Kendra Bauman Avatar Kendra Bauman
    January 13, 2024
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